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Privacy and Policy

Thank you for choosing us as your partner! At Wahana Ciptasinatria we help you to achieve your business goals that fit the emerging market needs. Our approach is designed with a complete IT standard providing solutions and services for you. We're committed to your privacy and security. When you use our services, you trust us with your information. Learn more about how we keep your personal information private and safe.


1. Who we are

The Website & all of the Products are operated by PT. Wahana Ciptasinatria, a private limited company registered in Indonesia with a registered office at two addresses. The first one is the Jakarta office at Sarinah - Thamrin Building 11th Floor, Suite #1101 MH Thamrin Street Kav.11, Central Jakarta, Indonesia. And the second is the Surabaya office at Graha SA Building 6th Floor, Suite #609 Raya Gubeng Street Number 19-21 Surabaya (60281), Indonesia.

2. How do we collect information

If you connect with us or register to use our service by our channels (website, newsletter, phone call), you will be asked to provide certain information about yourself or your company including your name or your company name, bank account and contact details (email address and phone number). We can collect other data when you access our website at using our analytics tracking tool (Google Analytics). We can see you: Your internet provider, your device and your demographics.

3. What we use your information for

By your information that you provide to us, we will use your information (phone number, email) to connect with you. We will approach you personally to set up our product on your system. The bank account that you provide to us will be used for payment. The data that we collect from the website, we will not share with third parties or anyone else.

4. With whom we share your information

If you have consented to receive marketing information from selected third parties, we will share your information with third parties so that they can provide you with information about the products and services they offer.

We may allow third-party providers and contractors who supply services to us or who process information on our behalf (for example our payment provider and website hosts) incidental access to your information. We will ensure that they keep your information secure and do not use it for their own purposes.

We may share your information with another organization which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.

We may pass aggregate information about the usage of our Website to third parties but this will not include information that can be used to identify you. We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws. Unless permitted or required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

5. Our responsibilities

We are responsible for all use we make of the information you provide to us and for ensuring that we only use and disclose your information in accordance with the terms of this Privacy Policy and the provisions of the Indonesian law of IT.


6. Security and retention of information

We will keep your information secure by taking appropriate technical and organizational measures against its unauthorized or unlawful processing and against its accidental loss, destruction or damage. We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.

7. Changes to our privacy and police

We will from time to time update and make changes to this policy. We recommend that you revisit this privacy policy frequently, and ideally each time you visit our Website.

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