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Customer Relationship Management (CRM)

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Get Insights About Your Customers with NetSuite CRM

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Streamlines lead-to-cash processes.

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Elevates productivity  with a 360-degree view of customers

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Improves sales performance

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Helps you manage global sales and services organizations

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Unlocks the Benefits of an Integrated Business System With WCS

NetSuite CRM Capabilities

Customer Service Management

Only NetSuite's customer service software gives everyone that interfaces with the customer—sales, support, service, and fulfilment—access to complete, key customer data in real time empowering them to better support your customers while driving upsell and cross-sell.

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Customer Portal

Customer Portal enables you to provide customers with highly personalized, interactive service on the Web. Your customers will be able to receive answers to their questions, complete transactions, submit support issues and query your knowledge base. With an open line of communication, and a range of self-service options, you'll boost customer satisfaction as well as long-term retention.

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Marketing Automation

NetSuite's marketing automation software enables you to generate highly qualified leads that are ready for sales engagement. It provides a framework for you to target, build, execute and measure the success of marketing campaigns—taking the complexity out of lead qualification and conversion.

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NetSuite mobility extends collaboration and productivity beyond the workplace. With intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, they're empowered with information at their fingertips.


Partner Relationship Management

NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organization.

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Sales Force

NetSuite CRM+ also provides a system of checks and balances that triangulates the sales forecast into a single dashboard view

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The World’s #1 Cloud Business Software Suite