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Home - Solution - Artificial Intelligence - AI on ERP & CRM - Sales

AI-powered assistance that helps business professionals

Save time creating engaging customer emails

Move deals forward faster with AI-assisted email replies, from information requests to proposals.



  • +66% of sellers’ day devoted to managing email

  • Repetitive email responses composed from scratch

  • Time spent searching email, chat, and documents for account-specific details

With Copilot in Microsoft Viva Sales

  • AI-generated email content modeled after proprietary email styles, messages, and tone

  • Integrates custom details, from pricing to promotions

  • Choose pre-defined response categories or custom text based on keywords and topics

Recap sales meetings in moments

Automatically generate detailed summaries and actionable steps after sales calls and meetings.



  • Hours each day devoted to recapping customer and internal meeting notes and action items

  • Inaccurate meeting summaries due to content-heavy meetings and multiple participants

With Copilot in Microsoft Viva Sales

  • Automated summaries of key topics, issues, concerns; as well as related CRM information

  • Generate summaries for a range of meeting types in Teams, including multi-participant and one-on-one meetings

  • Reclaim time to focus on more impactful activities.

Copilot in Microsoft Viva Sales
Included in Dynamics 365 Sales

Many sales teams struggle to scale seller experiences. AI can help any sales organization to be more effective, enabling them to automate the sales process, know customers more deeply, and be more productive.

Are you ready to take your business to the next level?

​Want to upgrade your Dynamics AX to Dynamics 365 FO? Take a look at PT Wahana Ciptasinatria. Our experienced team of professionals will ensure a smooth transition, providing you with the latest technology and features to enhance your sales process.

Upgrade your Microsoft ERP

Experience limitless Microsoft Ecosystem by upgrading your ERP to Microsoft Dynamics 365, Your last major ERP upgrade

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Dynamics 365 Copilot

Dynamics 365 Copilot from Microsoft brings the power of AI capabilities into ERP software. Partnering with WCS helps create ideas and content faster, complete time-consuming tasks, and gain insights and next-best actions—just by explaining what's needed.

AI-powered assistance that helps business professionals

  • Generate ideas and content faster

  • Perform and automate tasks faster

  • Get insights and the next best actions

Key differentiation:

  • GPT-powered copilots for every job role

  • The copilot feature is built natively in Dynamics 365

  • Powered by Azure OpenAI Services

  • Empowering responsible and impactful AI practices

  • Secure company data – your data is your data


Business Application

Make it easy to run business operations cost-effectively from the best software tailored to your style.

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Dynamics 365 FO

Increase Productivity with Intelligent Business Applications

ERP for Enterprise

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Dynamics 365 BC

Connect operations across your small or medium-sized business

ERP for Business

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Microsoft 365

Make workers more effective and efficient with awesome worksheets anywhere

Modern workplace

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Microsoft Azure

Go beyond boundaries with a reliable, trusted and secure Microsoft Cloud


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Power BI

Turn your company data into rich visuals to make business decisions easier

Business Intelligence


Business Analytics
Cloud Service
Software Upgrade
Support and Maintenance


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