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Home - Solution - Artificial Intelligence - AI on ERP & CRM - Finance

AI-powered assistance that helps business professionals

Help companies increase successful collection rates and improve cash flow

With co-pilot, Dynamics 365 empowers collections managers can spend less time gathering data and sending personalized collection letters using AI-tailored content. Helping to increase successful collection rates and improve the company's cash flow.



  • Collections managers hounding customers for payment and damaging customer relationships

With Copilot in Dynamics 365 Finance

  • Collections managers have quick access to credit and payment history

  • Prioritize and personalize customer communication

  • Increase successful collection rates and proactively keep customers in good standing

Complete projects on time and within budget

With co-pilot, Dynamics 365 empowers Project and service delivery managers throughout the service lifecycle by automating manual, labor-intensive asks, boosting productivity, and successfully delivering services easily and efficiently.



  • 71% of companies struggle to complete projects on time and within budget

  • Burdened with roughly 25 hours of planning and reporting weekly across nearly 10+ projects, project managers need a solution

With Copilot in Dynamics 365 Project Operations

  • Make task and duration recommendations for the project using its understanding of typical tasks created in similar projects across Project Operations.

  • Automatically generate project status reports to reduce manual efforts

  • Take corrective action to keep the project on track by referencing the risks and mitigations created by the co-pilot’s analysis

  • Increases productivity and saves time

Copilot in Dynamics 365 Finance and Operations

By infusing AI, automation, and analytics into every business process, we are unlocking a new era of productivity and catalyzing a transformative shift in how finance and operations teams work. Generative AI capabilities from Microsoft mark a transformative chapter in the evolution of ERP systems.  The benefits of generative AI in ERP are unlimited with the potential to change business operations as we know them.

Use intelligence from the news module to proactively flag external issues such as weather, financial, and geo-political

​Want to upgrade your Dynamics AX to Dynamics 365 FO? Take a look at PT Wahana Ciptasinatria. WCS is a trusted Microsoft partner with extensive experience in implementing Dynamics 365. We can help you implement Dynamics 365 successfully and achieve your business goals.

Upgrade your Microsoft ERP

Experience limitless Microsoft Ecosystem by upgrading your ERP to Microsoft Dynamics 365, Your last major ERP upgrade

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Dynamics 365 Copilot

Dynamics 365 Copilot from Microsoft brings the power of AI capabilities into ERP software. Partnering with WCS helps create ideas and content faster, complete time-consuming tasks, and gain insights and next-best actions—just by explaining what's needed.

AI-powered assistance that helps business professionals

  • Generate ideas and content faster

  • Perform and automate tasks faster

  • Get insights and the next best actions

Key differentiation:

  • GPT-powered copilots for every job role

  • The copilot feature is built natively in Dynamics 365

  • Powered by Azure OpenAI Services

  • Empowering responsible and impactful AI practices

  • Secure company data – your data is your data


Business Application

Make it easy to run business operations cost-effectively from the best software tailored to your style.

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Dynamics 365 FO

Increase Productivity with Intelligent Business Applications

ERP for Enterprise

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Dynamics 365 BC

Connect operations across your small or medium-sized business

ERP for Business

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Microsoft 365

Make workers more effective and efficient with awesome worksheets anywhere

Modern workplace

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Microsoft Azure

Go beyond boundaries with a reliable, trusted and secure Microsoft Cloud


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Power BI

Turn your company data into rich visuals to make business decisions easier

Business Intelligence


Business Analytics
Cloud Service
Software Upgrade
Support and Maintenance


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